Commercial Operations Director – Global Pharma

We are recruiting on behalf of a global pharmaceutical company seeking a Commercial Operations Lead to support their launch and growth strategy. This is a unique opportunity to join a highly matrixed, international environment, playing a pivotal role in sales operations, forecasting, and cross-functional collaboration across multiple countries.

Key Responsibilities:

• Lead commercial operations support for EMEA

• Manage regional sales reporting activities with external vendor support, including regular format reviews and updates.

• Develop and maintain regional data repositories to house historical data, business reviews, LOC brand plans, clinical recommendation tracking, and key meeting materials.

• Assist with the coordination of regional congress activities in collaboration with local teams.

• Serve as the main point of contact between local and regional stakeholders across commercial, medical, market access, and marketing functions.

• Track and advise on sales versus forecast, manage stock-related needs, and facilitate internal distribution or rotation requests across Europe.

• Support forecasting processes, including the mid-year review (MRP) and long-range forecasting (LRF), aligning with global strategic assumptions and planning tools.

• Prepare leadership presentations and comparative forecast analyses to inform strategic decisions.

• Contribute to the development of commercial dashboards and tools that enhance visibility and operational decision-making.

Ideal Profile:

• Bachelor’s degree required; Master’s or MBA preferred.

• 7-10 years of experience in commercial operations, ideally in the pharmaceutical or vaccine sector.

• Demonstrated ability to think strategically and solve problems with a structured, innovative mindset.

• Proven success working in a cross-functional and cross-regional matrix environment.

• Experience with forecasting processes and commercial lifecycle management.

• Strong communication and interpersonal skills to collaborate effectively with stakeholders across geographies.

• Proficiency in Microsoft Office tools and SharePoint; familiarity with enterprise planning tools (e.g., ABP) is a plus.

• Fluent English required; additional European languages advantageous.

• Able to work independently, manage multiple priorities, and adapt in a dynamic business environment.