What is NonStop doing about GDPR.

As a business we are committed to continuous improvement, ensuring we hold ourselves to appropriate standards and provide a high level of service to candidates and clients.

We store candidate (job seeker) information in order to help people find new jobs and use that information to match them with suitable roles or employers. Should we find a good match, we will share that information with the potential employer and occasionally other third party suppliers such as payroll or umbrella companies.

As a client, you can expect that we store your professional, and sometimes personal data – your mobile number, for example, if you have given this to us – in order to ensure we find the right potential employees for you. Though the GDPR does not treat professional data to the same level as it does personal data, you can be assured we treat your information with the utmost care.

We always make sure everyone knows who their personal information is being shared with and why it is being shared BEFORE we share anything.

GDPR stipulates that anyone has the right to know how their personal data is stored and used. If you would like information on how your personal data is stored and used, please contact [email protected].

We have worked closely with APSCo, the Association of Professional Staffing Companies, to determine the impact of GDPR on the recruitment industry.

Although we are a Luxembourg-headquartered business, English is our main language and therefore we will follow GDPR guidance from, and be accountable to, the UK Information Commissioner’s Office (ICO).



Privacy notice.

      =  NonStop Consulting Ltd | 25 Canada Square | Canary Wharf | London E14 5LQ | United Kingdom

NonStop Consulting (“We”) are committed to protecting and respecting your privacy.
Our Group means our ultimate holding company, its subsidiaries and our associated companies located both inside and outside the European Economic Area.

This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a new regulation which replaces the Data Protection Regulation (Directive 95/46/EC) The Regulation aims to harmonise data protection legislation across EU member states, enhancing privacy rights for
individuals and providing a strict framework within which commercial organisations can legally operate.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purposes of data protection legislation in force from time to time the data controller is NonStop Consulting of 25 Canada Square, Canary Wharf, London E14 5LQ. Our nominated representative is Leigh Tozer, Head of Operations.

Who we are and what we do

We are a recruitment agency and recruitment business as defined by UK law in the Employment

Agencies and Employment Businesses Regulations 2003 (our business). We collect the personal data of the following types of people to allow us to undertake our business:

  • Prospective and placed candidates for permanent or temporary roles:
  • Prospective and live client contacts;
    Supplier contacts to support our services;
  • Employees, consultants and temporary workers.

We collect information about you to carry out our core business and ancillary activities. Information you give to us or we collect about you.

This is information about you that you give us by filling in forms on our website (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, to enter our database, subscribe to our services, attend our events, participate in discussion boards or other social media functions on our site, enter a competition,
promotion or survey, and when you report a problem with our site.

The information you give us or we collect about you may include your name, address, private and corporate e-mail address and phone number, financial information, compliance documentation and references verifying your qualifications and experience and your right to work in the particular countries you are interested to work in, curriculum vitae and photograph, links to your professional profiles available in the public domain e.g. LinkedIn, Twitter, business Facebook or corporate
NonStop Consulting Ltd | 25 Canada Square | Canary Wharf | London E14 5LQ | United Kingdom website.

Information we collect about you when you visit our website.

With regard to each of your visits to our site we will automatically collect the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your
    computer to the Internet, your login information if applicable, browser type and version, browser plug-in types and versions, operating system and platform;
  • Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

Information we obtain from other sources
This is information we obtain about you from other sources such as professional networking websites, corporate websites, job board websites, online CV libraries, your business card or personal recommendations, and others.

We are working closely with third parties including companies within our Group, business partners, sub-contractors in technical, professional, payment and other services, advertising networks, analytics providers, search information providers, credit reference agencies and professional advisors.

We may receive information about you from them for the purposes of our recruitment services and ancillary support services.

Purposes of the processing and the legal basis for the processing

We use information held about you in the following ways:

  • To carry out our obligations arising from any contracts we intend to enter into or have
    entered into between you and us and to provide you with the information, products and services that you request from us or we think will be of interest to you because it is relevantto your career or to your organisation.
  • To provide you with information about other goods and services we offer that are similar to those that you have already purchased, been provided with or enquired about.
  • The core service we offer to our candidates and clients is the introduction of candidates to our clients for the purpose of labour leasing, provision of project teams, temporary staffing, or permanent engagement. However, our service expands to supporting individuals throughout their
    career and to supporting businesses’ resourcing needs and strategies.

Our legal basis for the processing of personal data is our legitimate business interests, described in more detail below, although we will also rely on contract, legal obligation and consent for specific uses of data.

We will rely on contract if we are negotiating or have entered into a placement agreement with you or your organisation or any other contract to provide services to you or receive services from you or your organisation.

We will rely on legal obligation if we are legally required to hold information on to you to fulfil our legal obligations.

NonStop Consulting Ltd | 25 Canada Square | Canary Wharf | London E14 5LQ | United Kingdom

We will in some circumstances rely on consent for particular uses of your data and you will be asked for your express consent, if legally required. Examples of when consent may be the lawful basis for processing include permission to introduce you to a client (if you are a candidate).

Our Legitimate Business Interests
Our legitimate interests in collecting and retaining your personal data is described below:

  • As a recruitment business and recruitment agency we introduce candidates to clients for permanent employment, temporary worker placements or independent professional contracts. The exchange of personal data of our candidates and our client contacts is a fundamental, essential part of this process.
  • In order to support our candidates’ career aspirations and our clients’ resourcing needs we require a database of candidate and client personal data containing historical information as well as current resourcing requirements.
  • To maintain, expand and develop our business we need to record the personal data of prospective candidates and client contacts.
  • A key function of our business is to train and develop recruitment consultants, so we may  record some phone calls for training and quality purposes. We retain these records for a limited period and ensure they are regularly deleted in line with our data retention policy.

Should we want or need to rely on consent to lawfully process your data we will request your consent orally, by email or by an online process for the specific activity we require consent for and record your response on our system. Where consent is the lawful basis for our processing you have the right to withdraw your consent to this particular processing at any time.

Other uses we will make of your data:

  • Use of our website;
  • To notify you about changes to our service;
  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

We will use this information:

  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • To improve our site to ensure that content is presented in the most effective manner for you
    and for your computer;
  • To allow you to participate in interactive features of our service, when you choose to do so;
  • As part of our efforts to keep our site safe and secure;
  • To measure or understand the effectiveness of advertising we serve to you and others, and
    to deliver relevant advertising to you;
  • To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

We do not undertake automated decision making or profiling. We do use our computer systems to search and identify personal data in accordance with parameters set by a person. A person will always be involved in the decision making process.
NonStop Consulting Ltd | 25 Canada Square | Canary Wharf | London E14 5LQ | United Kingdom

Retention of your data
We understand our legal duty to retain accurate data and only retain personal data for as long as we need it for our legitimate business interests and that you are happy for us to do so. Accordingly, we have a data retention policy and run data routines to remove data that we no longer have a legitimate business interest in maintaining.

We do the following to try to ensure our data is accurate:

  •  Prior to making an introduction we check that we have accurate information about you
  •  We keep in touch with you so you can let us know of changes to your personal data
    We segregate our data so that we keep different types of data for different time periods.

The criteria we use to determine whether we should retain your personal data includes:

  • The nature of the personal data;
  • Its perceived accuracy;
  •  Our legal obligations;
  •  Whether an interview or placement has been arranged; and
  • Our recruitment expertise and knowledge of the industry by country, sector and job role.

We may archive part or all of your personal data or retain it on our financial systems only, deleting all or part of it from our main Customer Relationship Manager (CRM) system. We may pseudonymise parts of your data, particularly following a request for suppression or deletion of your data, to ensure that we do not re-enter your personal data on to our database, unless requested to do so.

For your information, Pseudonymised Data is created by taking identifying fields within a database and replacing them with artificial identifiers, or pseudonyms.

NonStop Consulting Ltd | 25 Canada Square | Canary Wharf | London E14 5LQ | United Kingdom

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and we will collect express consent from you if legally required prior to using your personal data for marketing purposes.

You can exercise your right to accept or prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected].

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

The GDPR provides you with the following rights. To:

  •  Request correction of the personal information that we hold about you. This enables you to
    have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it.
    You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request the restriction of processing of your personal information. This enables you to ask mus to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information to another party in certain formats, if practicable. Also known as the right of data portability.
  • Make a complaint to a supervisory body. Our Lead Supervisory Authority (LSA) is the
    Information Commissioner’s Office in the United Kingdom. The ICO can be contacted
    through this link: https://ico.org.uk/concerns/
  • Withdraw your consent to processing your personal data for certain activities, or consent to
    market to you. This enables you to withdraw your consent at any time.
  • Access information we hold about you. Access requests should be submitted to [email protected] 
    Changes to our privacy notice
    Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.

Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to [email protected], likewise if you suspect a security breach of your personal data or that of any other data subject/s.

Anti-slavery statement.

NonStop Consulting Ltd | 11 Westferry Circus | London E14 4HD | United Kingdom
NonStop Consulting Anti-Slavery Statement

Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in mcommon the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain. NonStop Consulting has a zero-tolerance approach to modern slavery, and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.

We are also committed to ensuring there is transparency in our own business and in our approach to
tackling modern slavery throughout our supply chains, consistent with our disclosure obligations
under the Modern Slavery Act 2015.

We expect the same high standards from all of our contractors, suppliers and other business
partners, and as part of our contracting processes, in the coming year we will include specific
prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or
servitude, whether adults or children, and we expect that our suppliers will hold their own suppliers
to the same high standards.

This policy applies to all persons working for us or on our behalf in any capacity, including employees
at all levels, directors, officers, agency workers, seconded workers, volunteers, interns, agents,
contractors, external consultants, third-party representatives and business partners.
This policy does not form part of any employee’s contract of employment and we may amend it at
any time.

Responsibility for the policy
NonStop Consulting has overall responsibility for ensuring this policy complies with our legal and
ethical obligations, and that all those under our control comply with it.
NonStop Consulting has primary and day-to-day responsibility for implementing this policy,
monitoring its use and effectiveness, dealing with any queries about it, and auditing internal control
systems and procedures to ensure they are effective in countering modern slavery.
Management at all levels are responsible for ensuring those reporting to them understand and
comply with this policy and are given adequate and regular training on it and the issue of modern
slavery in supply chains.
You are invited to comment on this policy and suggest ways in which it might be improved.
Comments, suggestions and queries are encouraged and should be addressed to the Managing

NonStop Consulting Ltd | 25 Canada Square | Canary Wharf | London E14 5LQ | United Kingdom

Compliance with the policy
You must ensure that you read, understand and comply with this policy.
The prevention, detection and reporting of modern slavery in any part of our business or supply
chains is the responsibility of all those working for us or under our control.
You are required to avoid any activity that might lead to, or suggest, a breach of this policy.
You must notify your line manager OR a company Director as soon as possible if you believe or
suspect that a conflict with this policy has occurred or may occur in the future.
You are encouraged to raise concerns about any issue or suspicion of modern slavery in any parts of
our business or supply chains of any supplier tier at the earliest possible stage.
If you believe or suspect a breach of this policy has occurred or that it may occur, you must notify
your line manager or company Director OR report it in accordance with our Whistleblowing Policy as
soon as possible.
You should note that where appropriate, and with the welfare and safety of local workers as a
priority, we will give support and guidance to our suppliers to help them address coercive, abusive
and exploitative work practices in their own business and supply chains.
If you are unsure about whether a particular act, the treatment of workers more generally, or their
working conditions within any tier of our supply chains constitutes any of the various forms of
modern slavery, raise it with your line manager or company Director.
We aim to encourage openness and will support anyone who raises genuine concerns in good faith
under this policy, even if they turn out to be mistaken. We are committed to ensuring no one suffers
any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery
of whatever form is or may be taking place in any part of our own business or in any of our supply
Detrimental treatment includes dismissal, disciplinary action, threats or other unfavourable
treatment connected with raising a concern.
If you believe that you have suffered any such treatment, you should inform your line manager
immediately. If the matter is not remedied, and you are an employee, you should raise it formally
using our Grievance Procedure, which can be found in the current employee handbook.
This Modern (Anti) Slavery Policy and Statement is intended for businesses in all countries, especially
the United Kingdom.
NonStop Consulting Ltd | 25 Canada Square | Canary Wharf | London E14 5LQ | United Kingdom
Communication & awareness of this policy
Training on this policy, and on the risk our business faces from modern slavery in its supply chains,
forms part of the induction process for all individuals who work for us, and updates will be provided
using established methods of communication between the business and you.
Our zero-tolerance approach to modern slavery must be communicated to all suppliers, contractors
and business partners at the outset of our business relationship with them and reinforced as
appropriate thereafter.
Breaches of this policy
Any employee who breaches this policy will face disciplinary action, which could result in dismissal
for misconduct or gross misconduct. We may terminate our relationship with other individuals and
organisations working on our behalf if they breach this policy.
Name: Benjamin Jones
Signature: Date: 08/07/2022